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Terms and Conditions

Terms and Conditions
Terms and Conditions
Terms and Conditions
Terms and Conditions

Terms and Conditions
Last 

Updated: [11/11/2024]

Welcome to Dania Maids Cleaning Services in Qatar! Please read these Terms and Conditions ("Terms") carefully before using our website or booking any of our services. By accessing or using our services, you agree to abide by these Terms. If you do not agree, kindly refrain from using our services.

1. Acceptance of Terms

By using Dania Maids Cleaning Services (“Dania Maids,” “we,” “our,” or “us”), you agree to these Terms and our Privacy Policy. This agreement applies to all users, including clients, website visitors, and anyone accessing our services.

2. Our Services

Dania Maids Cleaning Services specializes in professional cleaning and support services, offering a range of solutions across Qatar, including:

  • Home Cleaning: Thorough cleaning services for residential properties.
  • Commercial Cleaning: Tailored cleaning for office spaces and commercial environments.
  • Carpet & Upholstery Cleaning: Deep cleaning for carpets, sofas, and other upholstered items.
  • Disinfection & Sanitization: Professional sanitization services to maintain a safe and healthy environment.
  • Custom Services: Specialized cleaning options based on your unique requirements.

For more information, please visit our Services page or contact us directly.

3. Booking and Scheduling Policies

  • How to Book: Bookings can be made through our website, by phone, or via email. Bookings are confirmed only upon our acknowledgment and availability.
  • Scheduling Adjustments: We strive to honor your preferred timings. If you need to reschedule, please contact us with at least 24 hours’ notice. Changes requested on short notice may incur fees.
  • Cancellation Policy: If you need to cancel, please inform us 24 hours before your scheduled service. Late cancellations may result in a cancellation fee.

4. Payment Terms

  • Service Fees: Service fees are provided at the time of booking and may vary based on service specifics. Any additional fees or applicable taxes will be communicated in advance.
  • Payment Options: Payments can be made by credit card, debit card, or cash. Payments are generally due upon service completion, unless otherwise agreed.
  • Outstanding Balances: Any unpaid amounts are subject to late fees, and non-payment may result in service suspension.

5. Quality Standards and Service Satisfaction

Our team at Dania Maids is dedicated to delivering high-quality service. If, for any reason, you’re not satisfied with our service, please notify us within 24 hours, and we will make every effort to address your concerns. Any refunds or re-servicing options are granted at our discretion after reviewing the service details.

6. Client Responsibilities and Service Limitations

  • Client Responsibilities: Clients must provide access to the property at the scheduled time and secure any personal or valuable items before the service. Dania Maids is not liable for damage or loss of items not adequately stored or protected.
  • Safety and Access: We reserve the right to refuse service if conditions are deemed unsafe or access is restricted.
  • Limitation of Liability: Dania Maids is not responsible for any indirect, incidental, or consequential damages. Our maximum liability is limited to the amount paid for the specific service in question.

7. Privacy and Data Handling

We respect your privacy and handle personal data as outlined in our Privacy Policy. By using our services, you consent to our collection and use of information as described in the Privacy Policy.

8. Prohibited Use of Services

You agree not to:

  • Use our website or services for any illegal or unauthorized purposes.
  • Attempt to disrupt or compromise the security or functionality of our services.
  • Impersonate others or provide false information in any part of the booking process.

Violations of these restrictions may lead to service termination and legal action.

9. Amendments to Terms and Conditions

We may modify these Terms at any time. Updated Terms will be posted on our website, and continued use of our services indicates acceptance of the revised Terms.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of Qatar. Any disputes related to these Terms or services shall be settled exclusively in the courts of Qatar.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please feel free to contact us:

Dania Maids Cleaning Services
Office Address: 3rd Floor, Al Muftah Plaza, Al Reem St, Doha, Qatar
Hours:

  • Saturday - Thursday: 7:00 AM - 10:00 PM
  • Friday: Closed

Phone Numbers:
+974 44440086
+974 33337410

Email: info@dania-maids.com

Thank you for choosing Dania Maids Cleaning Services in Qatar. We are committed to providing exceptional cleaning services tailored to your needs.