Privacy Policy



Effective Date: [11/01/2024]

Dania Maids Cleaning Services (“Dania Maids,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information

When you book our services, contact us, or register on our website, we may collect personal information such as:

Full Name
Contact Information (phone number, email address)
Home or Office Address (for cleaning service locations)
Payment Information (e.g., card details for processing transactions)

1.2 Non-Personal Information

We also collect non-personal information that does not identify you individually, including:

Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on pages.
Device Data: Information about the device you use to access our website, including device type and operating system.

2. How We Use Your Information

Dania Maids uses your information to:

Provide Services: Schedule and deliver cleaning services at the requested location.
Manage Bookings: Confirm bookings, send reminders, and manage cancellations or reschedules.
Process Payments: Complete transactions securely and manage any billing concerns.
Customer Support: Address inquiries, concerns, or complaints regarding our services.
Improve Services: Analyze usage data to optimize our website, improve service offerings, and enhance customer experience.
Marketing and Communication: Send promotional offers or service updates, subject to your preferences.

3. How We Protect Your Information

We employ reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption protocols, secure data storage, and restricted access to personal information. However, please understand that no security measure is infallible, and we cannot guarantee absolute security.

4. Sharing of Your Information

We may share your information in the following scenarios:

Service Providers: With trusted third-party service providers who assist in delivering our services, processing payments, or managing our communications. These providers are bound to confidentiality and data protection requirements.
Legal Requirements: When required by law, regulation, or legal process, or to protect the rights and safety of Dania Maids, our clients, or the public.
Business Transfers: If we undergo a merger, acquisition, restructuring, or asset sale, your information may be transferred to the new entity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance user experience, analyze usage, and offer tailored content. Cookies are small text files stored on your device by your browser. You can adjust your browser settings to refuse cookies; however, this may limit some functionalities on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You may request access to your personal information and correct any inaccuracies.
Data Portability: Request a copy of your data in a structured format.
Delete Your Data: Request deletion of your personal information, subject to legal or contractual retention requirements.
Opt-Out of Marketing: You may opt-out of marketing emails by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please reach out to us at info@dania-maids.com. We will respond to your requests in compliance with applicable laws.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations.

8. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete it.

9. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. All updates will be posted on this page with the “Effective Date” at the top. We encourage you to review this Privacy Policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Dania Maids Cleaning Services
Office Address: 3rd Floor, Al Muftah Plaza, Al Reem St, Doha, Qatar
Phone Numbers:
+974 44440086
+974 33337410

Email: info@dania-maids.com

Thank you for trusting Dania Maids Cleaning Services with your information. We are committed to maintaining your privacy and ensuring your data is handled with care.

Privacy & Policy